Frequently asked questions

Choose a 30-, 45-, or 60-minute session and submit your consultation request using the form at the bottom of the page. You'll receive the details for your private video consultation, along with everything you need to complete your booking.

The scope depends on your challenge and the session length. A focused 30-minute call can address a specific question, while 45 or 60 minutes allows us to explore positioning, strategy or career decisions in greater depth and define clear next steps.

Choose from 30-, 45- and 60-minute consultations depending on the depth of support you need.

Come with the questions, decisions or challenges you want to address. If relevant, have any supporting documents or links ready and join from a quiet space with a stable internet connection. No formal preparation is required.

We accept major credit and debit cards, along with supported digital payment methods available at checkout, including PayPal, Google Pay and Apple Pay.

Scheduled consultations are non-refundable and cannot be canceled. To reschedule, email hello@ikccg.com at least three hours before your session. Missed appointments or changes requested with less than three hours’ notice cannot be rescheduled or refunded.

Consultation fees are non-refundable. If you need to change your appointment, please contact us in advance to reschedule in line with the policy above.

You’ll leave the session with clear recommendations and next steps tailored to the issue discussed. After the consultation, you’ll receive a brief written recap of the key points and any relevant links or materials referenced during the call. A formal report, strategy document or additional deliverables are not included unless agreed separately.